wdbos.comPrivacy Policy
This page describes what we collect when you use our wdbos.com platform and how we keep that data protected. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, live dealer tables, or esports markets, we collect identifying information, transaction records, and gameplay history. Our wdbos.com servers encrypt this data and restrict access to authorised staff only.
We share your data with payment processors (your bank, e-wallet provider) to settle deposits and withdrawals, and with compliance teams to verify your identity and prevent fraud. We do not sell your personal information to third parties. Our wdbos.com privacy practices comply with applicable data-protection law in the jurisdictions where we operate.
This policy outlines our data collection, use, retention, and your rights. If you have questions about how we handle your information, contact our support team via English or Indonesian channels.
What data we collect on our wdbos.com platform
When you register a wdbos.com account, we collect your email address, password (hashed), full legal name, date of birth, and residential address. During identity verification, we request a scan of your government-issued ID (passport, national identity card, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents in encrypted form on our secure servers.
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the transaction amount, timestamp, and payment method. We do not store your full payment card details or e-wallet credentials on our wdbos.com servers—those are processed directly by your bank or e-wallet provider. We retain transaction logs for accounting and compliance purposes.
When you use our wdbos.com platform, we log your gameplay activity—bets placed, outcomes, winnings, losses, withdrawal requests—and store timestamps and device information (IP address, browser type, app version). We use this data to settle gameplay disputes, detect fraud, and comply with regulatory audits. We also collect standard web analytics (page views, session duration) via anonymised tracking; you can opt out via your browser settings.
How we use your data on wdbos.com
We use your personal information to: verify your identity and prevent fraud; process deposits and withdrawals; settle gameplay transactions; comply with anti-money-laundering regulations; respond to customer support requests; and improve our wdbos.com platform via analytics and user feedback. We do not use your data for marketing purposes unless you explicitly opt in via email or in-app settings.
Our wdbos.com support team in Jakarta, Surabaya, Bandung, Medan, and Semarang may access your account information to investigate disputes or technical issues. We restrict access to named staff with signed confidentiality agreements. We do not share your personal data with third-party marketers, advertisers, or data brokers.
We may share your data with our payment processors (your bank, e-wallet provider) to complete transactions, and with our compliance partners to verify your identity and satisfy regulatory requirements. We may also disclose your data if required by law enforcement or court order.
- We encrypt all data in transit (via HTTPS) and at rest (AES-256).
- We audit access logs monthly to detect unauthorised access.
- We maintain backups of your account data and can restore accounts in case of data loss.
Your rights and data retention on wdbos.com
You have the right to request a copy of your personal data held by our wdbos.com platform. You can export your transaction history and game logs from your account dashboard at any time. You have the right to request correction of inaccurate data—email our support team with details, and we will update your records.
We retain your personal data for as long as your wdbos.com account is active. If you close your account, we retain transaction records and ID documents for 7 years to comply with anti-money-laundering regulations and tax law. After that period, we securely delete your data. You may request early deletion of non-essential data (e.g., gameplay logs) subject to legal retention requirements.
You have the right to withdraw consent for non-essential data processing (e.g., analytics tracking). You can adjust privacy settings in your wdbos.com account menu or email our support team to opt out of specific data uses.
Data protection summary
- We collect email, name, ID, address, transaction history, and gameplay logs on wdbos.com.
- We encrypt data in transit and at rest using industry-standard protocols.
- We share data with payment processors and compliance partners only.
- We do not sell or market your data to third parties.
- You can request a data copy, correction, or deletion via our support team.
Cookies and tracking on our wdbos.com website
Our wdbos.com website uses cookies to store your session token (so you stay logged in) and analytics tokens (to track page views and session duration). These cookies are set by our servers and third-party analytics providers. You can view and delete cookies via your browser settings. Disabling cookies may affect your ability to use our wdbos.com platform.
We do not use cookies for targeted advertising or to track you across other websites. Our analytics are anonymised and do not identify individual users. If you prefer not to be tracked, you can enable "Do Not Track" in your browser, and we will honour that preference.
Contact us about privacy on wdbos.com
If you have questions about our wdbos.com privacy practices, wish to request your data, or need to report a privacy concern, contact our support team via live chat or email. We are available in English and Indonesian during standard business hours (08:00–20:00 Jakarta time, Monday–Friday). All privacy inquiries are acknowledged within 24 hours. For formal data-access or deletion requests, we may require identity verification before fulfilling your request.
Our wdbos.com privacy commitment
We at wdbos.com take data protection seriously. All personal information you provide is encrypted, restricted to authorised staff, and used only for account management, transaction settlement, and regulatory compliance. We do not share your data with advertisers or data brokers, and we honour your preferences regarding analytics and marketing communications.
Our wdbos.com services are available only in jurisdictions where local law permits. We verify your location during account registration and comply with data-protection law in those jurisdictions. If local law requires us to restrict or close your account, we will notify you and may retain your data only as required by law.
This privacy policy may be updated at any time. Material changes will be communicated via email or in-app notification. Continued use of our wdbos.com platform after such changes constitutes your acceptance of the updated policy.